Are these plans designed only for startups?
They are primarily structured for startups and early-stage brands. Established businesses with similar requirements may request a custom proposal.
What is included in the Shopify website setup?
The included setup covers essential store configuration, a free or client-provided theme, navigation, policy pages, payment and shipping settings, and product uploads within the selected plan limit. Shopify subscriptions, domains, paid themes, paid apps, custom development, photography, copywriting beyond the agreed scope and additional product uploads are charged separately.
What if we already have Shopify, Meta or Google accounts?
Where an account already exists, the included setup allocation will be used for an access, configuration and tracking review within the same scope. Major redesigns, migrations, suspension appeals or extensive technical correction may require a separate quotation.
Do you guarantee Google Merchant Center approval?
No. We will assist with account setup, product-feed checks, website-policy review and approval submission, but Google independently controls approval, suspension and eligibility decisions. Approval therefore cannot be promised or guaranteed.
Is advertising spend included in the monthly plan price?
No. The monthly fee covers the agreed services and advertising management. Media spend is paid separately by the client directly to Meta or Google.
Will you share creator profiles or contact details?
No. Creator sourcing and coordination are part of The Reel Daddy’s managed production network. We do not share creator profiles, contact details, commercials or direct access. The client receives the approved final edited videos.
Will creators post the videos on their own social accounts?
Not under these plans. They include creator-led content production only. Creator posting, influencer reach or profile-based campaigns require a separate written quotation.
What content files will we receive?
You will receive the final approved edited assets stated in your plan. Raw footage, editable project files and unused footage are not included unless separately quoted.
How many revisions are included?
One reasonable revision round per graphic and two reasonable revision rounds per creator video are included when the request remains within the approved brief.
Are products and courier costs included?
No. Required product samples and courier charges are provided or reimbursed by the client unless the proposal states otherwise.
Do you guarantee sales, leads or ROAS?
No responsible marketing partner can guarantee fixed results. Performance depends on the product, pricing, offer, website, competition, market response, tracking, creative quality and advertising budget.
Is there a minimum engagement period?
The included Shopify website and advertising-account onboarding setup requires a minimum three-month plan commitment. For a month-to-month engagement, setup services may be priced separately in the proposal.
Can we request a custom plan?
Yes. A custom scope can be created when your platform mix, content volume, advertising spend or operational requirements do not fit the standard plans.
